Privacy Policy
Last updated: 12 October 2026
Fast&Quick Audio is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, https://www.fastandquick.co.nz/, purchase products, request a quote or book our car audio and mobile installation services.
This policy is intended to be consistent with the New Zealand Privacy Act 2020 and applicable privacy requirements.
By using our website, you acknowledge that your personal information may be handled as described in this policy. Where consent is legally required, we will ask for it. We may update this policy from time to time, and any changes will be published on this page.
1. Information We Collect
We may collect personal information when you:
Contact us through our website, email or phone.
Request a quote or enquire about our products and services.
Book a mobile car audio installation or reverse camera installation.
Purchase products through our website.
Subscribe to marketing communications or submit a review.
Interact with our website or social media pages.
Depending on how you use our services, the information we collect may include:
Your name and contact details, including email address and phone number.
Your billing and delivery address.
Your vehicle make, model, year and relevant installation details.
Your order history, booking details and customer service communications.
Payment status and transaction information supplied by our payment provider.
Technical information such as your IP address, browser type, device information and website usage data.
You can browse many parts of our website without directly providing personal information. However, some services may require certain details to complete your request.
2. How We Use Your Information
We use personal information for legitimate business purposes, including to:
Respond to enquiries and provide quotes.
Process orders, payments, deliveries and returns.
Schedule and complete mobile installation appointments.
Contact you about your booking, order or warranty enquiry.
Provide customer support and after-sales service.
Improve our website, products and services.
Detect fraud, prevent unauthorized activity and protect our business.
Meet applicable legal, accounting and regulatory obligations.
Send promotional communications where permitted by law and, where required, with your consent.
We do not intend to use your personal information for purposes unrelated to our business without an appropriate lawful basis.
3. Payments and Payment Security
Payments made through our website may be processed by a third-party payment service provider.
Fast&Quick Audio does not intend to store full payment card details on its own website servers. Depending on the payment method used, payment information may be collected and processed directly by the payment provider under its own security procedures and privacy policy.
We encourage you to review the relevant payment provider’s privacy and security information before completing a transaction.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to help it function properly and improve your browsing experience.
These technologies may be used to:
Remember website preferences and shopping cart information.
Support essential website functions.
Understand how visitors use our website.
Measure website performance and improve content.
Support advertising and marketing measurement, where enabled.
Cookies and analytics tools may collect technical information, such as your browser type, pages visited, time spent on the website and general interaction data.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Where required by law, we will obtain consent before using non-essential cookies or similar tracking technologies.
5. Sharing Your Information
We may share relevant personal information with trusted third parties when reasonably necessary to operate our business and provide our services. These may include:
Payment processing providers.
Delivery and courier companies.
Website hosting, maintenance and technical support providers.
Booking, customer management and communication services.
Website analytics and advertising providers, where enabled.
Professional advisers, insurers or service providers assisting with our business operations.
We may also disclose personal information where required or authorized by law, including to government agencies, regulators, courts or law enforcement authorities.
Where information is shared with service providers, we take reasonable steps to ensure it is handled appropriately and protected against unauthorized access or use.
We do not sell your personal information to third parties.
6. Marketing Communications
If you have agreed to receive marketing communications, we may send you information about new products, special offers, car audio upgrades and other services offered by Fast&Quick Audio.
You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us directly.
Even if you opt out of marketing, we may still contact you about an existing order, booking, payment, warranty matter or other necessary service communication.
7. Data Security
We take reasonable steps to protect personal information against loss, unauthorized access, misuse, modification or disclosure.
These steps may include appropriate website security measures, access controls and the use of reputable third-party service providers.
However, no website or electronic transmission method can be guaranteed to be completely secure. We cannot promise absolute security, but we will take reasonable measures to protect the information we hold.
If a privacy breach occurs, we will respond in accordance with our legal obligations, including notifying affected individuals and the Office of the Privacy Commissioner where required.
8. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, handling warranties and meeting legal or accounting requirements.
When information is no longer required, we will take reasonable steps to securely delete it or ensure it is no longer identifiable, where appropriate and legally permitted.
9. Your Privacy Rights
Under New Zealand privacy law, you may have the right to request access to personal information we hold about you and to ask us to correct information that is inaccurate.
You can make a request by contacting us using the details below. We may need to verify your identity before responding.
We will respond within the timeframe required by applicable law. If we decline a request, we will explain the reason where legally required.
10. Third-Party Websites
Our website may contain links to other websites, including product manufacturers, payment providers and social media platforms.
These websites operate independently and may have their own privacy policies and practices. Fast&Quick Audio is not responsible for the privacy practices of third-party websites.
We recommend reviewing the relevant privacy policy before providing personal information to another website.
11. Children’s Privacy
Our website and services are intended for general customers and are not specifically directed at children.
We do not knowingly collect children’s personal information where doing so would be unlawful. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website technology or legal requirements.
The latest version will be published on this page with the updated date. We encourage you to review this page periodically.
13. Contact Fast&Quick Audio
If you have any questions about this Privacy Policy, would like to access or correct your personal information, or wish to raise a privacy concern, please contact us:
Business: Fast&Quick Audio
Website: https://www.fastandquick.co.nz/
Email: Fast@quickaudio.info
Phone: 0212650198
Location: Auckland, New Zealand
We will review and respond to privacy enquiries in accordance with applicable New Zealand privacy law.
Thank you for visiting Fast&Quick Audio.